Time entry status is indicated by a color-coded tag. Time entry statuses are consistent across iTImekeep’s desktop and mobile versions.
Status | Example | Description |
DRAFT | The time entry is incomplete and has not been submitted to the billing system yet. When a time entry is in this state, it only exists in iTimekeep. | |
ERROR | The time entry is missing mandatory, required information after a bulk submit/release action, or there was a connectivity issue that prevented the time entry from reaching the billing system database. | |
SUBMITTED | The time entry has been successfully transmitted to the billing system. This generally means that the entry has not been Released, Finalized or Posted. | |
RELEASED | The time entry has been Released, Finalized or Posted, and is being prepared for the billing process. The majority of MS SQL billing systems allow for Released time entries to be edited up until they are in the Prebill of Proforma stage.
Note: If the status indicator has a closed lock icon, the time entry cannot be edited. |
|
SAVING | This is a temporary status that may briefly display as the time entry is being submitted to the billing system.
Note: If a user’s connection to the billing system is interrupted, the time entry may become stuck as Saving. Stuck entries can be reset to Save Pending, accessed from the Unsubmitted Timecards report in the Admin portal, or they can be deleted if the entry has already been duplicated and submitted. |
Validation Errors
Time entries may display validation errors during submission to your firm’s billing system. The validation errors will provide information on what the timekeeper will need to fix prior to reattempting their time entry submission. Time entries typically receive validation errors for the following reasons:
- The time entry is unable to reach the database
- Bulk Submit includes an entry with empty fields
- OCG Live validation errors or warnings apply to the time entry