After careful consideration and in alignment with industry standards, we have made the decision to discontinue support for Microsoft Outlook 2013 in iTimekeep. This means that starting from December 2023, iTimekeep will no longer be compatible with Outlook 2013.  

Why is this change happening? 

As of April 11, 2023 Microsoft announced end of support for Office 2013 (https://support.microsoft.com/en-au/office/end-of-support-for-office-2013-90e4b0d1-098f-4656-b6e7-8b13b67ed62f ). As technology advances, it becomes essential for us to allocate our resources towards supporting the latest software versions to provide the best user experience and ensure the highest level of security and stability. Microsoft Outlook has released newer versions since the launch of Outlook 2013, and we believe it is in the best interest of our clients to leverage the benefits offered by the latest versions of Outlook. 

 What does this mean for you? 

If your organization is currently using Outlook 2013 with iTimekeep, we highly recommend upgrading to a supported version of Outlook to continue enjoying a seamless integration and access to all the features and enhancements we offer. By upgrading to a newer version, you will benefit from improved performance, enhanced security, and the latest productivity tools. 

When should you take action? 

To provide you with ample time to plan and make the necessary changes, the discontinuation of support for Outlook 2013 in iTimekeep will take effect from December of 2023. We kindly request that you begin the transition process as soon as possible to avoid any disruptions in your daily operations. 

What are your options? 

To ensure uninterrupted access to iTimekeep’s full functionality, we recommend upgrading to one of the supported versions of Outlook. As of our knowledge cutoff date in September 2021, the currently supported versions of Outlook are Outlook 2016 (support ending in Oct. 14,2025), Outlook 2019, and Outlook for, Microsoft 365. 

We understand that making changes to your organization’s software can be a complex process, and our support team is here to assist you throughout this transition. If you have any questions, concerns, or require further guidance, please don’t hesitate to reach out to our support team. We are committed to providing you with the support you need during this transition period.