iTimekeep browser sessions will time out after a set period of inactivity . The duration of inactivity before a timeout occurs can be configured in the iTimekeep Portal.

To set the inactivity duration:

1. Open the iTimekeep Admin Portal.
2. Open the hamburger menu and select Configure iTimekeep.
3. Open the Firm Defaults tab.
4. Under the Security Management heading, select the desired duration from the Session Expiration Inactivity Time dropdown.

Note: The default value is set at 1 hour for all firms who started with iTimekeep after June 21, 2021. The default value for firms on iTimekeep prior to June 21 2021 is 24 hours.

Users are notified of session expiration by an in-app notification. Pressing any key or moving the cursor within the application will automatically refresh the session token.

Note: A running timer does not constitute an active session. Running timers will stay active and accumulate time even if the session expires.

If a user starts a browser session while another is already active, an email notification is triggered.

If a separate tab of iTimekeep is opened with in the same browser, existing functionality will contain as this is considered to be within the same session and will not trigger the email notification.

Session notifications are not be triggered when assistants or super assistants perform work on behalf of another timekeeper.